In the market, we aim to provide superb technical solutions and support services to printing devices such as devices Printronix, FujiFilm, and Intermec.
Currently we are appointed Authorized Service Centre for Intermec and also Authorized Service Partner for FujiFilm printers. Apart from maintenance and repair services to a wide range of low to high end Laser; Dot-Matrix and Impact Line Printers, as an added benefit, Matrix also sells consumables of most, if not all brands of printers.
Our Goal is to utilize our knowledge and skills in providing optimal support & services to companies and individuals, who believes that we can help solve their printing needs and issues both economically and mentally. This is because we work on cost saving and reliability strategy that will put our clients at ease when doing business with us.
Our Strength and positive-ness lies in who we are, we strongly believe in client-responsive, result-oriented solutions, top quality services and customer’s satisfaction.
Our Achievements so far have been optimistic, in just over a year after operational since 2003, we have over 50 Major Maintenance Contracts signed. After which we progress to be appointed FujiFilm printer installer since 2006 and in 2013 we are appointed Authorized Service Partner for Intermec. Just recently in 2016, we are also appointed Authorized Service Partner for FujiFilm Printers. Our customers renews the maintenance agreements with us because they entrusted their printers to our professional care with no frills all year round.
Our Customers are from Corporations, Banking, Food & Beverages Industries, Government Sectors, Dealers, SME's and even Home Users.
Be assure that Matrix Solutions Services uses only genuine parts on your printer equipments, so that you, our valuable customer can have 100 percent ease of mind.
Your confidence and satisfaction will be our most rewarding factor to us.
Business Printers
Multi-Function Printers
Brands
OEMs
Industrial Printers
Line/Impact Printers
For these services, we will need to know the nature of service required and we will quote accordingly.The quotes for this type of services are usually higher than our maintenance package.
We accept monthly, quarterly or yearly contracts.Depending on the types of equipments, scope of service and uptime, the cost would be of slight difference but its definitely more cost effective and efficient than Ad-Hoc services.